High-Speed Wire Harness Coiling And Binding Machine | JINGWEI TECHNOLOGY
+86-18965153335

High-Speed Wire Harness Coiling & Binding Machine | JINGWEI TECHNOLOGY

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Frequently Asked Questions

To help you quickly understand our products and services, we have compiled the following common questions and their answers.

How to place an order? (Purchase Guide)

  • Step 1: Requirement Communication
    Please contact us online to detail your project requirements, including materials to be processed, specific needs, etc. You can provide this information via text, pictures, or videos.
  • Step 2: Solution & Quotation
    Our sales representative will recommend a suitable machine model based on your needs and provide a reasonable quotation.

What is the lead time?

  • Standard Models: Delivery within 3-5 working days after payment.
  • Customized Models: Delivery within 5-15 working days after payment.

How can I track my order?

You can check the status of your shipment using the provided tracking number. Click here to track your order

How is the machinery packaged?

  • We typically use standard wooden cases for machine packaging.
  • Some small machines and parts are packaged in cartons.
  • We can also pack according to your specific requirements.

What payment methods do you accept?

We accept various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, PayPal, etc. For specific payment account information, please contact our support center.

What materials can the machine process?

Our machines can process a wide range of materials, including but not limited to:

  • Various types of cables and wires
  • Corrugated pipes, heat shrink tubes, PVC pipes
  • Belts, tapes, and webbings
  • Paper, films, and non-woven fabrics
  • Metal sheets, glass, acrylic, wood
  • Unsure? Email our support team for guidance.

Why choose us?

Direct Factory Prices

JingWei offers more competitive ex-factory prices compared to other suppliers.

OEM/ODM Services

We provide Original Equipment Manufacturing (OEM) and Original Design Manufacturing (ODM) services.

Fast Response

Our expert team will provide you with a quick response and professional quotation.

Certified Products

Our products have passed multiple international certifications.

Global Delivery

Extensive export experience to USA, Europe, Asia, South America, and more.

How to install and use the machine?

  • We provide an installation manual and operation manual.
  • We offer online video training courses.
  • Our after-sales team provides free online training.

What should I do if the machine encounters an issue?

  • Send us a description, pictures, or videos of the malfunction via email.
  • Our technical support team will assist you via email, phone, or video call.

What is the machine's warranty policy?

Machine Warranty

One-year warranty for the entire machine.

Free Spare Parts

Free replacement for non-human damage within 12 months (shipping cost excluded).

24h Response

Rapid response team for repair or training support.

What if the received machine is unqualified?

If a customer receives a machine with quality issues that cannot be repaired, we will provide a full refund or resend a new, qualified product.

Quality Certifications

ISO9001 Certificate

ISO9001 Quality Management

ICR Certificate

ICR Verification

CE and ISO Certificates Display

Need further assistance? Contact our support team